This privacy policy explains how KenoIPTV collects, uses, stores, and protects your personal information when you visit our website at kenoiptv.shop or use our IPTV streaming services. By subscribing to KenoIPTV, you agree to the terms of this privacy policy. Please read it carefully to understand your rights and our obligations regarding your personal data.
What Information We Collect
As part of our privacy policy, KenoIPTV collects the following types of personal information when you register, subscribe, or interact with our service: your name, country, phone or WhatsApp number and email address when you place a request, and the messages you send us on WhatsApp or by email. Payments are processed by PayPal, a card payment service (Visa) or the cryptocurrency network you choose, under their own privacy terms. We also collect technical data such as your IP address, browser type, device information, and usage data to improve our IPTV streaming service performance. Our privacy policy ensures this data is used only for legitimate service purposes.
How We Use Your Information
In accordance with this privacy policy, KenoIPTV uses your personal data to: process your IPTV subscription and payments, deliver and manage your streaming service, provide customer support, send service-related notifications, improve our platform and user experience, and comply with legal obligations. We do not sell or rent your personal information to third parties. Your data is used strictly to deliver the premium streaming experience you expect from KenoIPTV. For more details about our subscriptions, visit our premium IPTV plans page.
Data Security and Protection
KenoIPTV takes data security seriously. Our privacy policy requires that all personal data is encrypted in transit using industry-standard SSL/TLS technology. We store your data on secure servers and implement access controls to prevent unauthorized access. We regularly review our security practices to ensure your data remains protected under this privacy policy.
WhatsApp and Payments
Orders are handled on WhatsApp. When you message us, WhatsApp (Meta) processes those messages under its own privacy policy. We use your number and messages only to send your login details, help you set up your device and arrange payment. You pay after your access is working, by PayPal, Visa card or crypto; those payment providers process your payment details under their own terms.
How Long We Keep Your Data
We keep your order details (name, country, phone number, email address, order and payment records) for 12 months after your last order, then delete them. You can ask us to delete them sooner by contacting us, unless we must keep a record to meet a legal obligation.
Cookies and Tracking
Our website uses cookies to enhance your browsing experience and analyze site traffic. As detailed in this privacy policy, cookies help us remember your preferences and login status. You can control cookie settings through your browser at any time. We use analytics tools to understand how visitors interact with our site so we can improve the service. By continuing to use kenoiptv.shop, you consent to cookies as described in this privacy policy. Learn more about how we use the service through our IPTV setup guide.
Your Rights
This privacy policy grants you the following rights regarding your personal data: the right to access the personal information we hold about you, the right to correct inaccurate data, the right to request deletion of your data, the right to restrict or object to processing, and the right to data portability. To exercise any of these rights, please contact us through our contact page. We will respond to all data rights requests within 30 days in accordance with this data policy and applicable data protection laws.
Updates to This Policy
KenoIPTV reserves the right to update this data policy at any time to reflect changes in our practices or legal requirements. We will notify subscribers of significant changes via email or a prominent notice on our website. The “Last updated” date at the top of this policy shows when it was last revised. We encourage you to review our latest news and this data policy periodically to stay informed about how we protect your information. Continued use of our IPTV service after changes take effect constitutes acceptance of the updated privacy policy.
If you have any questions about this data policy or how we handle your personal data, do not hesitate to reach out to us directly via our contacts page. Our team is committed to transparency and will answer any questions you have regarding your privacy rights and the protection of your personal information at KenoIPTV.